Welcome to Shivani Jewellers. By accessing or using our website or contacting us via WhatsApp, you agree to the following terms and conditions. Please read them carefully before placing an order.
1.1 This website is owned and operated by Shivani Jewellers (“we”, “our”, “us”).
1.2 We specialize in handcrafted and curated jewellery pieces.
1.3 Our primary mode of communication and transactions is via WhatsApp through the “Contact / Order” button on our website.
2.1 All product descriptions, images, prices, and specifications displayed on the website are for informational purposes only.
2.2 Actual colours, sizes, and designs may slightly vary from product images due to lighting, screen display, or handmade nature.
2.3 Prices are subject to change without prior notice.
3.1 Orders can only be placed via WhatsApp using the CTA button or by contacting our official WhatsApp number: [Your Number].
3.2 Once you confirm an order, we will share details regarding availability, price, and delivery timelines.
3.3 Orders will be processed only after payment confirmation as per the agreed terms.
4.1 We accept payments via [UPI / Bank Transfer / Other Methods].
4.2 All prices are in Indian Rupees (INR) unless otherwise specified.
4.3 Full payment is required before dispatch unless otherwise agreed in writing.
5.1 We deliver across India and to select international destinations (shipping fees apply).
5.2 Delivery timelines will be communicated at the time of order confirmation.
5.3 Shivani Jewellers is not liable for delays caused by courier companies or unforeseen events.
6.1 Due to the nature of jewellery, all sales are final unless the product is defective or damaged upon delivery.
6.2 Any issues must be reported within 48 hours of receiving the product, along with unboxing videos/photos for verification.
6.3 Exchanges or repairs will be processed as per our inspection and approval.
7.1 All website content, images, and designs are the property of Shivani Jewellers and may not be reproduced without permission.
8.1 By contacting us via WhatsApp, you consent to receiving messages related to your order, promotions, and updates.
8.2 We will not share your contact details with third parties without your consent.
9.1 Shivani Jewellers shall not be liable for any indirect, incidental, or consequential damages arising from product use or inability to use the product.